Refund & Return Policy

At MIMAYA, customer satisfaction is our priority.

Returns

• You have 14 days from the delivery date to request a return.

• Items must be unused, unworn, and in their original packaging.

• Proof of purchase is required.

Non-Returnable Items

• Sale items

• Gift cards

• Worn, damaged, or washed products

Refunds

• Once your return is received and inspected, we will notify you.

• Approved refunds will be issued to your original payment method within 5–10 business days.

Return Shipping

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

How to Request a Return

Contact us at Mimaya.pro@gmail.com with:

• Order number

• Reason for return

• Photos if applicable